Privacy Policy | Online Training Cour

BACKGROUND:

GFDI Training Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.gfdi-training.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it.

1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

“Account” means an account required to access and/or use certain areas and features of Our Site;
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or

when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part 14, below; and

2. Information About Us
Our Site is owned and operated by GFDI Training Ltd, a Limited Company registered in England under company number

16233792.
Registered address: Basepoint Business Centre, John de Mierre House, Haywards Heath, RH16 1UA.
Data Protection Officer: Lynne Martin.
Email address: lynne.martin@global-fdi.com.
Telephone number: 01954583559.
Postal address: Same as registered address.

3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no

control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any

such websites before providing any data to them.

4. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any

information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious

information such as your name and contact details, but it also covers less obvious information such as identification numbers,

electronic location data, and other online identifiers.

5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you

need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
b) The right to access the personal data we hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact

us using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please

contact us using the details in Part 15 to find out more.
e)   The right to restrict (i.e. prevent) the processing of your personal data.
f)   The right to object to us using your personal data for a particular purpose or purposes.
g)   The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal

data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your

consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of

that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the

details provided in Part 15.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please

keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens

Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the

Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please

6. What Data Do You Collect and How?
Depending upon your use of Our Site, we may collect and hold some or all of the personal and non-personal data set out in the table

below, using the methods also set out in the table. Please also see Part 14 for more information about our use of Cookies and similar

technologies and our Cookie Policy www.gfdi-training.com/cookiepolicy. We do not collect any ‘special category’ or ‘sensitive’

personal data OR personal data relating to children OR data relating to criminal convictions and/or offences.

7. How Do You Use My Personal Data?
The personal information We collect is limited to what is required to provide you with information about Our courses and/or to

fulfil an order for one or more of Our online and classroom courses. We do not collect or process what the Data Protection

Legislation refers to as Special Category Data, such as medical records or religious beliefs for example. It is important that the

personal data We hold about you is accurate and up to date. Please keep us informed if your personal data changes during your

relationship with Us.

We will need to collect your name, email address and, if you require Us to send a paper copy of your certificate, We will need a

postal address for our online training courses. For all classroom training courses We will need collect your name, postal address, Date of birth and We will need to collect Identification Documentation. Optionally, you can provide your phone number. Learners

will be asked to register with Us to create an account with a secure password in our Learner Management System. We also ask that

you provide generic security information that is used to reset your password should you forget this.

For people who purchase a course from Us (including those who purchase or administer training for others) We need to process your

name; email address; telephone number and data that allows Us to process your order such as courses and quantities required,

billing/invoice address and payment details. In line with PCI DSS requirements, We do not process any of your financial

information directly within Our systems, Card details are processed by Paypal which is regulated by the Financial Conduct

Authority (‘FCA’).

Those individuals who are new customers purchasing courses for others on Our website and administering the training via Our

Learner Management System (LMS), should be aware that their email address may be shared with learners as part of the login

credentials generated for them by the LMS.

For those who sign up to Our marketing information We will need to collect and process your name and email address. You can

unsubscribe for marketing communications at any time. From time to time, We may contact you by telephone to conduct market

research or to seek feedback on any of our courses.

Those who interact with Us through Our website(s) We use limited cookies and similar technologies to help us to deliver an

effective, personalised and tailored user experience.

For further information on cookies please see Our separate Cookie Policy at www.gfdi-training.com/cookie-policy/, which sets out

in detail which cookies We use and why they are important but also to ensure that all of Our learners, and other visitors get an

optimised experience and that the content you see is of interest to you personally.

Those who interact with Us by telephone We may collect limited personal data to deal with your enquiry. Calls are recorded for

training and monitoring purposes.

Those who interact with Us on social media We do not take any data outside of social media platforms on which you make contact

with Us unless you have asked Us to do so – for example when answering learner queries raised through Facebook or you have

indicated through LinkedIn that you would like to receive communications from Us. We may use your social media username or

profile to repost your posts for example, but this remains within the social media platform itself.

8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
We ensure that your personal data is protected under binding corporate rules. Binding corporate rules are a set of common rules which all our group companies are required to follow when processing personal data. For further information, please refer to the

Information Commissioner’s Office.

9. Do You Share My Personal Data?
We may share your personal data with other companies in our group. This includes subsidiaries.
We may sometimes contract with the following third parties to supply certain services:

Institution of Occupational Safety and Health (IOSH) – Training provider of the following courses:

IOSH Safety Health and Environment for Construction workers
IOSH Safety Health and Environment for Construction Managers
IOSH Working Safely
IOSH Managing Safely
IOSH leading Safely
• Our approved trainers who will provided with your personal data so that the training course can be delivered.
• Our approved Linguists for the delivering of language interpretation throughout the training course.
If you would like mor details on the trainers and linguists please contact us at info@global-fdi.com for more details.

If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is

handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as

described above in Part 9.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated

just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 9.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are

involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. How Can I Control My Personal Data?
10.1 In addition to your rights under the Data Protection Legislation, set out in Part 5, when you submit personal data via Our Site,

you may be given options to restrict our use of your personal data. In particular, we aim to give you strong controls on our use of

your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by

unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account).
10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service

(“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These

may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from

receiving marketing communications that you have consented to receiving.

11. Can I Withhold Information?
You may access certain areas of Our Site without providing any personal data at all. However, to use all features and functions

available on Our Site you may be required to submit or allow for the collection of certain data.
You may restrict our use of Cookies. For more information, see Part 14 and our Cookie Policy at

www.gfdi-training.com/cookiepolicy.

12. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it

(where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example,

if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it.

Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases,

however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date

we receive your request. You will be kept fully informed of our progress.

13. How Do You Use Cookies?
Our Site may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed

directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Site and to provide and

improve our products and services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and

personal data is protected and respected at all times.
By using Our Site, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those

placed by websites, services, and/or parties other than us. These Cookies are not integral to the functioning of Our Site and your

use and experience of Our Site will not be impaired by refusing consent to them.
All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies.

By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you.

You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as

intended.

In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet

browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet

browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the

documentation that came with your device.

You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables

you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance

provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting

your privacy settings.

14. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please

use the following details:
Email address: info@global-fdi.com.
Telephone number: 01954583559.
Postal Address: C/O Global FDI Ltd, Basepoint Business Centre, Haywards Heath, West Sussex, RH16 1UA.

15. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our

business in a way that affects personal data protection.
Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on

your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This